Global Procurement Services

Remote support for supplier audits

Sitting relaxed at your own desk and virtually experiencing the supplier's production halls in India live. Not a futuristic vision, but a reality in the daily work of G.P.S. engineers. Augmented reality (AR) is the logical further development of the services offered to date. Thanks to the targeted use of new technologies and applications, companies can react more quickly, ensure their quality standards and save time and costs by reducing the number of employees travelling abroad. The G.P.S. engineers on site in Asia act as an extension of the customer's purchasing and quality departments in Germany and Europe. An AR-enabled device such as a smartphone/tablet, a notebook or voice-controlled AR glasses/data goggles enable the G.P.S. engineers on site to contact the customer in Germany in real time.

Thanks to this innovative service, the company can:

• Significantly reduce travel costs and downtime caused by employees travelling from the head office

• Be virtually present on site at the customer and supplier despite travel restrictions

• Concentrate on the core steps of the audit

• Results available more quickly, less coordination effort

• Short-term feedback loops without the need to travel again.

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The publication Digitalisation in Purchasing - Best Practice Solutions and Approaches for SMEs by Wilfried Krokowski, Carolin Hambrügge and other co-authors from science and practice contains in-depth articles on this topic. Krokowski | Digitalisation in purchasing. | 1st edition | 2023 | 22 | beck-shop.de

Contact us and we will show you in practice how supplier meetings and audits (including inspections and service activities) at companies in Asia can be carried out virtually and effectively with the help of digital tools.